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118 lines
4.0 KiB
PHP
118 lines
4.0 KiB
PHP
<?php
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// +----------------------------------------------------------------------
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// | CRMEB [ CRMEB赋能开发者，助力企业发展 ]
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// +----------------------------------------------------------------------
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// | Copyright (c) 2016~2020 https://www.crmeb.com All rights reserved.
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// +----------------------------------------------------------------------
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// | Licensed CRMEB并不是自由软件，未经许可不能去掉CRMEB相关版权
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// +----------------------------------------------------------------------
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// | Author: CRMEB Team <admin@crmeb.com>
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// +----------------------------------------------------------------------
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namespace app\api\controller\v1\user;
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use app\Request;
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use app\services\message\service\StoreServiceLogServices;
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use app\services\message\service\StoreServiceRecordServices;
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use app\services\message\service\StoreServiceServices;
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use app\services\other\CacheServices;
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/**
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* 客服类
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* Class StoreService
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* @package app\api\controller\user
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*/
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class StoreService
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{
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/**
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* @var StoreServiceLogServices
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*/
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protected $services;
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/**
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* StoreService constructor.
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* @param StoreServiceLogServices $services
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*/
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public function __construct(StoreServiceLogServices $services)
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{
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$this->services = $services;
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}
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/**
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* 客服列表
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* @return mixed
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*/
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public function lst(StoreServiceServices $services)
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{
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$serviceInfoList = $services->getServiceList(['status' => 1]);
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if (!count($serviceInfoList)) return app('json')->successful([]);
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return app('json')->successful($serviceInfoList['list']);
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}
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/**
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* 客服聊天记录
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* @param Request $request
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* @param $toUid
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* @return array
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*/
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public function record(Request $request, StoreServiceServices $services, StoreServiceRecordServices $recordServices)
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{
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list($uidTo,$to_uid) = $request->getMore([
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['uidTo', 0],
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['toUid', 0]
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], true);
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// var_dump($to_uid);
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$serviceInfoList = $services->getServiceList(['status' => 1]);
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if (!count($serviceInfoList)) return app('json')->fail('暂无客服人员在线，请稍后联系');
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$uid = $request->uid();
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$uids = array_column($serviceInfoList['list'], 'uid');
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if (!$uidTo && !$to_uid) {
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//自己是客服
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if (in_array($uid, $uids)) {
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$uids = array_merge(array_diff($uids, [$uid]));
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if (!$uids) return app('json')->fail('不能和自己聊天');
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}
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} else {
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if (in_array($uid, $uids)) {
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$uid = $uidTo;
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}
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}
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if (!$uids) {
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return app('json')->fail('暂无客服人员在线，请稍后联系');
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}
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//上次聊天客服优先对话
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// $toUid = $recordServices->value(['user_id' => $uid], 'to_uid');
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// if (!in_array($toUid, $uids)) {
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// $toUid = 0;
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// }
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// if (!$toUid) {
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// $toUid = $uids[array_rand($uids)] ?? 0;
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// }
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if($to_uid){
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$toUid = $uid = $to_uid;
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}else{
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$toUid = $uids[array_rand($uids)] ?? 0;
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}
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if (!$toUid) return app('json')->fail('暂无客服人员在线，请稍后联系');
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$result = ['serviceList' => [], 'uid' => $toUid];
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$serviceLogList = $this->services->getChatList(['uid' => $uid], $uid);
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if (!$serviceLogList) return app('json')->successful($result);
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$idArr = array_column($serviceLogList, 'id');
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array_multisort($idArr, SORT_ASC, $serviceLogList);
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$result['serviceList'] = $serviceLogList;
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return app('json')->successful($result);
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}
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/**
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* 获取客服页面广告内容
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* @return mixed
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*/
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public function getKfAdv()
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{
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/** @var CacheServices $cache */
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$cache = app()->make(CacheServices::class);
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$content = $cache->getDbCache('kf_adv','');
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return app('json')->successful(compact('content'));
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}
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}
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