mirror of
https://github.com/crmeb/CRMEB.git
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51fbf6f096
- 售后理由由文本输入改为下拉选择，选项读系统配置 stor_reason（空配置兜底「其它原因」） - 新增备注字段（选填 200 字），申请/详情链路透传展示 - 移动端动态表单支持下拉类型，类型切换时回填退款金额默认值
282 lines
9.9 KiB
PHP
282 lines
9.9 KiB
PHP
<?php
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// +----------------------------------------------------------------------
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// | CRMEB [ CRMEB赋能开发者，助力企业发展 ]
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// +----------------------------------------------------------------------
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// | Copyright (c) 2016~2026 https://www.crmeb.com All rights reserved.
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// +----------------------------------------------------------------------
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// | Licensed CRMEB并不是自由软件，未经许可不能去掉CRMEB相关版权
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// +----------------------------------------------------------------------
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// | Author: CRMEB Team <admin@crmeb.com>
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// +----------------------------------------------------------------------
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declare(strict_types=1);
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namespace app\api\controller\v1\order;
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use app\Request;
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use app\dao\order\AfterSaleDao;
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use app\services\order\AfterSaleServices;
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use app\services\order\OrderCenterServices;
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/**
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* 用户端售后控制器
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* 负责售后可用类型查询、售后申请、取消售后、填写退货物流、售后列表等用户端操作
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* 售后规则由 AfterSaleServices 按产品类型 getAfterSaleRule() 三维规则分流，控制器仅做参数校验与归属校验
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*/
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class AfterSaleController
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{
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/**
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* @var AfterSaleServices
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*/
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protected AfterSaleServices $services;
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/**
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* @var AfterSaleDao
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*/
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protected AfterSaleDao $dao;
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/**
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* @var OrderCenterServices
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*/
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protected OrderCenterServices $centerServices;
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/**
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* 构造方法
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* @param AfterSaleServices $services 售后核心服务
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* @param AfterSaleDao $dao 售后单 DAO
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* @param OrderCenterServices $centerServices 中台订单服务
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*/
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public function __construct(AfterSaleServices $services, AfterSaleDao $dao, OrderCenterServices $centerServices)
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{
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$this->services = $services;
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$this->dao = $dao;
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$this->centerServices = $centerServices;
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}
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/**
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* 获取订单可用售后类型
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* 经三维规则（订单大类 × 产品类型 × 活动类型）合并后返回当前订单可用的售后类型
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* @param Request $request
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* @param string $orderNo 订单号
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* @return mixed
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*/
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public function availableTypes(Request $request, string $orderNo)
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{
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if ($orderNo === '') {
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return app('json')->fail('参数错误');
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}
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$center = $this->centerServices->getOne(['order_no' => $orderNo]);
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$center = is_object($center) ? $center->toArray() : $center;
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// 校验订单归属当前用户
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if (empty($center) || (int)($center['uid'] ?? 0) !== (int)$request->uid()) {
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return app('json')->fail('订单不存在');
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}
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return app('json')->success($this->services->getAvailableTypes($orderNo));
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}
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/**
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* 用户提交售后申请
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* 售后作为订单状态处理：申请后中台订单进入 after_sale（售后中）
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* @param Request $request
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* @return mixed
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*/
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public function apply(Request $request)
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{
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$data = $request->postMore([
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['order_no', ''],
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['type', ''],
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['refund_price', 0.00],
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['refund_integral', 0], // 积分退款标的：退还积分数
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['reason', ''],
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['remark', ''], // 备注（补充说明，选填）
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['evidence_images', []],
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['product_snapshot', []],
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['items', []], // v8.1.1 新增：商品级售后范围 [{cart_id, refund_num}]
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]);
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if ($data['order_no'] === '' || $data['type'] === '') {
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return app('json')->fail('参数错误');
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}
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$uid = (int)$request->uid();
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$center = $this->centerServices->getOne(['order_no' => $data['order_no']]);
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$center = is_object($center) ? $center->toArray() : $center;
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// 校验订单归属当前用户
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if (empty($center) || (int)($center['uid'] ?? 0) !== $uid) {
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return app('json')->fail('订单不存在');
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}
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$data['uid'] = $uid;
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try {
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$res = $this->services->apply($data);
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return app('json')->success([
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'after_sale_no' => $res['after_sale_no'] ?? '',
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]);
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} catch (\RuntimeException $e) {
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return app('json')->fail($e->getMessage());
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}
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}
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/**
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* 用户取消售后申请
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* 仅待审核/审核通过状态可取消，取消后中台订单状态恢复为售后前状态
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* @param Request $request
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* @return mixed
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*/
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public function cancel(Request $request)
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{
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[$afterSaleNo] = $request->postMore([
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['after_sale_no', ''],
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], true);
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if ($afterSaleNo === '') {
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return app('json')->fail('参数错误');
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}
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$record = $this->getOwnedAfterSale($afterSaleNo, (int)$request->uid());
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if (empty($record)) {
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return app('json')->fail('售后单不存在');
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}
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try {
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$this->services->cancel((int)$record['id']);
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return app('json')->success('取消成功');
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} catch (\RuntimeException $e) {
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return app('json')->fail($e->getMessage());
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}
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}
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/**
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* 用户填写退货物流
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* 售后类型为 return_refund/exchange/repair 且审核通过后，用户寄回商品填写物流单号
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* @param Request $request
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* @return mixed
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*/
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public function deliverReturn(Request $request)
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{
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[$afterSaleNo, $deliveryType, $deliveryNo, $images] = $request->postMore([
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['after_sale_no', ''],
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['delivery_type', ''],
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['delivery_no', ''],
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['images', []],
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], true);
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if ($afterSaleNo === '' || $deliveryType === '' || $deliveryNo === '') {
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return app('json')->fail('参数错误');
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}
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$record = $this->getOwnedAfterSale($afterSaleNo, (int)$request->uid());
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if (empty($record)) {
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return app('json')->fail('售后单不存在');
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}
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try {
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$this->services->returnGoods((int)$record['id'], [
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'delivery_type' => $deliveryType,
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'delivery_no' => $deliveryNo,
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'images' => is_array($images) ? $images : [],
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]);
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return app('json')->success('提交成功');
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} catch (\RuntimeException $e) {
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return app('json')->fail($e->getMessage());
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}
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}
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/**
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* 获取售后申请表单配置
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* 按产品类型 Handler 返回动态字段，前端据此渲染申请表单（数据驱动）
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* @param Request $request
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* @param string $orderNo 订单号
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* @param string $type 售后类型
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* @return mixed
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*/
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public function formConfig(Request $request, string $orderNo, string $type)
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{
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if ($orderNo === '' || $type === '') {
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return app('json')->fail('参数错误');
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}
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// 校验订单归属当前用户
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$center = $this->centerServices->getOne(['order_no' => $orderNo]);
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$center = is_object($center) ? $center->toArray() : $center;
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if (empty($center) || (int)($center['uid'] ?? 0) !== (int)$request->uid()) {
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return app('json')->fail('订单不存在');
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}
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return app('json')->success($this->services->getFormConfig($orderNo, $type));
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}
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/**
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* 获取售后详情
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* 含售后单信息、时间线、用户可操作按钮，前端详情模式据此渲染
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* @param Request $request
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* @param string $afterSaleNo 售后单号
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* @return mixed
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*/
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public function detail(Request $request, string $afterSaleNo)
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{
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if ($afterSaleNo === '') {
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return app('json')->fail('参数错误');
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}
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// 校验售后单归属当前用户
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$record = $this->getOwnedAfterSale($afterSaleNo, (int)$request->uid());
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if (empty($record)) {
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return app('json')->fail('售后单不存在');
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}
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return app('json')->success($this->services->getDetail($afterSaleNo));
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}
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/**
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* 用户确认收货
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* 补发/维修完成后用户确认收到商品，售后完结
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* @param Request $request
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* @return mixed
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*/
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public function confirmReceive(Request $request)
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{
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[$afterSaleNo] = $request->postMore([
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['after_sale_no', ''],
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], true);
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if ($afterSaleNo === '') {
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return app('json')->fail('参数错误');
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}
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$record = $this->getOwnedAfterSale($afterSaleNo, (int)$request->uid());
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if (empty($record)) {
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return app('json')->fail('售后单不存在');
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}
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try {
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$this->services->confirmReceive((int)$record['id']);
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return app('json')->success('确认成功');
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} catch (\RuntimeException $e) {
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return app('json')->fail($e->getMessage());
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}
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}
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/**
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* 用户售后列表
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* 支持 status_group 状态分组筛选：空=全部，processing=处理中，completed=已完成，canceled=已取消
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* 返回 {list, count} 结构，列表项含 type_text/status_text 文案
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* @param Request $request
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* @return mixed
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*/
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public function list(Request $request)
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{
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[$page, $limit, $statusGroup] = $request->getMore([
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['page', 1],
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['limit', 10],
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['status_group', ''],
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], true);
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$result = $this->services->getListForUser(
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(int)$request->uid(),
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(int)$page,
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(int)$limit,
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(string)$statusGroup
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);
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return app('json')->success($result);
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}
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/**
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* 获取当前用户拥有的售后单
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* 按售后单号查询并校验归属，防止越权操作他人售后单
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* @param string $afterSaleNo 售后单号
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* @param int $uid 用户ID
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* @return array|null
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*/
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protected function getOwnedAfterSale(string $afterSaleNo, int $uid): ?array
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{
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$record = $this->dao->getByNo($afterSaleNo);
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if (empty($record) || (int)$record['uid'] !== $uid) {
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return null;
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}
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return $record;
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}
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}
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