mirror of
https://github.com/crmeb/CRMEB.git
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146 lines
4.6 KiB
PHP
146 lines
4.6 KiB
PHP
<?php
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// +----------------------------------------------------------------------
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// | CRMEB [ CRMEB赋能开发者，助力企业发展 ]
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// +----------------------------------------------------------------------
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// | Copyright (c) 2016~2026 https://www.crmeb.com All rights reserved.
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// +----------------------------------------------------------------------
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// | Author: CRMEB Team <admin@crmeb.com>
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// +----------------------------------------------------------------------
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declare(strict_types=1);
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namespace modules\product\virtual\handler;
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use crmeb\trade\order\aftersale\BaseAfterSaleHandler;
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use app\dao\order\AfterSaleDao;
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use modules\product\virtual\dao\VirtualOrderDao;
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/**
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* 网盘商品售后处理器
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* 提供售后规则定义与生命周期回调
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*
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* 规则：仅支持退款（refund_only），支付后 24 小时内可申请，资源已发放（待评价/已完成）后不支持
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*/
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class VirtualAfterSaleHandler extends BaseAfterSaleHandler
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{
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/**
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* @var VirtualOrderDao
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*/
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protected VirtualOrderDao $orderDao;
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/**
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* 初始化
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*/
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public function __construct()
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{
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$this->orderDao = app(VirtualOrderDao::class);
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}
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// ==================== 售后规则 ====================
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/**
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* 获取售后规则
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* 网盘商品仅支持退款：未发放前可退，已发放（pending_review/completed）不可退
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* @param array $orderCenter 中台订单数据
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* @param array $sourceOrder 源表订单数据
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* @return array
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*/
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public function getRule(array $orderCenter, array $sourceOrder): array
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{
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$statusCode = $orderCenter['status_code'] ?? '';
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$payStatus = $orderCenter['pay_status'] ?? 0;
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// 未支付订单不允许售后
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if ($payStatus != 1) {
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return [
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'allow' => false,
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'reject_reason' => '订单未支付',
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'available_types' => [],
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'max_refund_num' => 0,
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'deadline' => intval($orderCenter['add_time'] ?? 0) + 86400, // 24小时内截止
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];
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}
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return [
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'allow' => false,
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'reject_reason' => '网盘商品支付后自动发放，不支持退款',
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'available_types' => [],
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'max_refund_num' => 0,
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'deadline' => intval($orderCenter['add_time'] ?? 0) + 86400,
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];
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}
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// ==================== 售后生命周期回调 ====================
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/**
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* 查询售后单的 order_no
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* @param string $afterSaleNo 售后单号
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* @return string
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*/
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protected function getOrderNo(string $afterSaleNo): string
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{
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try {
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/** @var AfterSaleDao $afterSaleDao */
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$afterSaleDao = app(AfterSaleDao::class);
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$record = $afterSaleDao->getByNo($afterSaleNo, 'order_no');
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return $record['order_no'] ?? '';
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} catch (\Throwable $e) {
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return '';
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}
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}
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/**
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* 提交售后申请后
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* 网盘商品无需联动扩展表（扩展表仅状态），仅标记退款状态防重复
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* @param string $afterSaleNo 售后单号
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* @param array $data 售后申请数据
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* @return void
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*/
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public function afterApply(string $afterSaleNo, array $data): void
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{
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// 网盘商品售后期间锁定订单状态由中台 after_sale 状态承担，无需额外标记
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}
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/**
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* 审核拒绝后
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* 释放订单状态
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* @param string $afterSaleNo 售后单号
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* @param array $data 审核数据
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* @return void
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*/
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public function afterAudit(string $afterSaleNo, array $data): void
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{
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// 审核拒绝后订单恢复正常流转，由中台状态机处理
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}
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/**
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* 退款执行后
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* 仅更新扩展表状态为已退款；中台订单状态由 AfterSaleServices::refund 统一更新
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* @param string $afterSaleNo 售后单号
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* @param float $amount 实际退款金额
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* @param array $context 退款上下文
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* @return void
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*/
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public function afterRefund(string $afterSaleNo, float $amount, array $context): void
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{
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$orderNo = $context['order_no'] ?? $this->getOrderNo($afterSaleNo);
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if (empty($orderNo)) {
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return;
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}
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$this->orderDao->update(['order_no' => $orderNo], [
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'status' => 'refunded',
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]);
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}
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/**
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* 售后取消
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* 订单恢复正常流转
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* @param string $afterSaleNo 售后单号
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* @return void
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*/
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public function afterCancel(string $afterSaleNo): void
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{
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// 订单状态由中台状态机恢复，无需额外操作
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}
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}
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